Lots of practical tips to help you and your staff deliver excellent customer service, ensuring your existing customers keep coming back and new customers are attracted to your business.
Andrew Griffiths is a professional marketing consultant. His first book, 101 Ways to Market Your Business, is an international bestseller. His company, The Marketing Professionals, provides practical and creative marketing advice and solutions to both large corporations and small business operators. Andrew is also the author of 101 Survival Tips for Your Business.