Working With Involuntary Clients

A guide to practice

Chris Trotter
AUD $37.95
Availability: Out of print

A fully revised second edition of this widely used practical guide for social workers and welfare workers with statutory clients in probation, child protection, mental health and related fields.

Many social workers and welfare workers are employed in positions where they deal with involuntary clients, particularly in corrective services, child protection, mental health and residential care. These positions are demanding, and require specific skills. Working with Involuntary Clients is a practical guide to working with both the clients and their families.

Chris Trotter's pro-social model offers a way to work in partnership with involuntary clients. The model emphasises clarifying roles, promoting pro-social values, dealing with issues of authority and establishing goals. The approach is integrated, systematic and evidence-based.

Illustrated with case examples, the first edition of Working with Involuntary Clients has been widely used by social work and welfare students and as a reference for professionals. This second edition has been fully updated and includes new examples, new research findings, and new material on case management, different intervention models and evidence-based practice.

'This book is the definitive work on practice with involuntary clients. Trotter draws on his own extensive practice experience and the most recent national and international research to provide practical evidence-based guidelines for working with involuntary clients across several fields of practice.' - Professor Allan Borowski, School of Social Work and Social Policy, La Trobe University

'. . . a valuable publication in the developing literature on identifying working approaches that are conducive to effective changes or promising outcomes. It has been written as a non-technical practice handbook and its presentation is clear and systematic, without over-simplification.' - British Journal of Social Work

Author bio:

Chris Trotter is Associate Professor of Social Work at Monash University, and author of Helping Abused Children and their Families.

Category: Social work
ISBN: 9781741148299
Edition No: 2nd
Table Of Contents: Acknowledgements


1. Who are involuntary clients?

2. What works and what doesn't?

3. Role clarification

4. Promoting pro social outcomes

5. Problem solving

6. The relationship

7. Working with families

8. Evaluation

Appendix: Principles of effective practice

1. Role clarification

2. Pro social modelling and reinforcement

3. Problem solving

4. Relationship

Publisher: A&U Academic
Imprint: A&U Academic
Pub Date: April 2006
Page Extent: 224
Format: Book
Age: 0 - 0
Subject: Social work

homepage promo2-FABER