Workplace bullying can damage both staff and the organisation they work for. This practical guide explains how to identify bullying and deal with it effectively, or better still, prevent it.
'Workplace bullying is tough for everyone. Preventing Workplace Bullying helps managers and consultants clarify what is and isn't bullying, and gives excellent guidance on how to deal with it.' - Charlotte Rayner, Professor of Human Resource Management, Portsmouth Business School, UK
Workplace bullying is more common and costly than most people realise. It can make life unbearable for employees in any industry, and ultimately undermine an organisation's bottom line. In this practical guide, Carlo Caponecchia and Anne Wyatt explain how to identify workplace bullying and apply best practice to preventing and managing it. They outline what constitutes bullying at work, demystify some of the controversial issues, and discuss the various factors which influence workplace bullying. The responsibilities of management, and legal implications in different countries are outlined, and supported with best practice guides for policies, complaints procedures and risk management systems. Options and resources for targets experiencing bullying are also explored. These ideas and concepts are illustrated throughout with real case studies.
This evidence-based book on workplace bullying is a valuable resource for organisations of all sizes and for anyone affected by bullying at work including employees, human resource managers, workplace consultants, counsellors, mediators and legal advisors.
Dr Carlo Caponecchia is a Lecturer at the University of New South Wales, Australia. He is an expert in psychological hazards at work, and has conducted research and consultancy projects on bullying with several organisations. Dr Anne Wyatt has over 30 years of experience as an academic, expert advisor, consultant, trainer and speaker in the occupational health and safety and management fields.
Business & Management
Table Of Contents:
Part 1. What is workplace bullying?
Chapter 1. What is workplace bullying?
Chapter 2. What is not workplace bullying?
Chapter 3. How common is bullying, and what does it cost?
Case Study: Evan, Part 1
Chapter 4. Who is involved and why does it happen?
Part 2. Rights and responsibilities
Case Study: Evan, Part 2
Chapter 5. The Legal context
Part 3. Taking action
Case Study: Evan, Part 3
Chapter 6. What can the organisation do: Planning and implementing controls
Chapter 7. What can the organisation do: Designing and implementing complaints procedures
Case Study: Evan, Part 4
Chapter 8. Taking Action: The target's perspective
Part 4. Moving beyond workplace bullying
Case Study: Evan, Part 5
Chapter 9. Moving beyond workplace bullying
Allen & Unwin
Allen & Unwin
Paperback - C format
0 - 0
Management & management techniques